The United Kingdom Accreditation Service (UKAS) has granted Scotland’s first accreditation against the Improving Quality In Physiological Services (IQIPS) standard.  The award was made to the Audiology Department at NHS Tayside and covers both adult and paediatric audiology services delivered at four hospitals in Dundee, Perth and Brechin.

Jointly launched by The Royal College of Physicians and UKAS in 2012, IQIPS is a professionally-led accreditation scheme, designed to improve the quality of care, safety and service for patients undergoing physiological tests, examinations and procedures.  In addition to Audiology, the IQIPS programme encompasses Cardiac Science, Clinical Neurophysiology, Gastrointestinal Physiology, Ophthalmic & Vision Science, Respiratory & Sleep Physiology, Urodynamics and Vascular Science.

UKAS accreditation is recognised throughout the healthcare sector as providing an important and impartial evaluation of the quality of care that patients receive.  On receiving the award, Laura Turton, Audiology Head of Service at NHS Tayside said:

“Achieving IQIPS accreditation has been years in the making, and we are proud to say that we are the only department in Scotland to have obtained this level of recognition. It is down to the dedication of the entire team as we wanted to evidence our commitment to quality for our patients.”

Congratulating NHS Tayside on its achievement Laura Booth, Operations Accreditation Specialist for Healthcare supported by Melissa McDermott the Technical Focus Person for IQIPS at UKAS said:

“The purpose of the IQIPS standard is to ensure that healthcare providers deliver physiological services that are accurate, effective, safe, efficient, responsive, accessible and sustainable.  Achieving UKAS IQIPS accreditation highlights NHS Tayside Audiology’s dedication to continuous improvement and ensuring the highest standards in physiological services.  This is a significant milestone in demonstrating its commitment to delivering high-quality, patient-centred care.”

Accreditation for IQIPS is assessed against standards which address five quality domains of Patient Experience, Clinical, Safety, Facilities, Resources and Workforce, and Leadership and Management.  Currently, around 70 health care providers across the UK are accredited under the IQIPS programme, with over 100 differing disciplines participating in the scheme, improving the quality of physiology services for hundreds of thousands of patients each year

 

ENDS

For further media information please contact:

UKAS: Phil Russell @ Clear PR, E: ukas@clear-group.co.uk , T: 020 7689 5155

 

About IQIPS

Jointly launched by UKAS and The Royal College of Physicians in 2012, the IQIPS programme has been solely managed and run by UKAS since April 2017.  The IQIPS standard itself continues to be developed by the professional bodies that represent the eight physiology disciplines as part of the Accreditation Clinical Advisory Group (ACAG).  Updated versions of the IQIPS standard were published in 2020 and 2023, which included revisions that better maps IQIPS to other medical standards covering medical laboratories (ISO 15189), medical physics and clinical engineering (BS 70000) and diagnostic imaging, as well as CQC Key Lines of Enquiry.

 

About UKAS

The United Kingdom Accreditation Service (UKAS) is the national accreditation body for the UK.  It is appointed by (but operates independently of) government through a memorandum of understanding between UKAS and the Department for Business and Trade (DBT).  UKAS’s role is to assess the technical competence and impartiality of organisations that provide certification, inspection, testing, calibration, validation and verification services (collectively known as conformity assessment services) against the requirements of nationally and internationally agreed standards.  UKAS is not a regulating, policing, monitoring or standards-defining body.  www.ukas.com

 

About NHS Tayside

Tayside Health Board was established in April 1974 and is responsible for commissioning health care services for the residents in the geographical local government areas of Angus, Dundee and Perth and Kinross.  NHS Tayside’s governance includes 3 major and a number of community hospitals, including the University of Dundee’s Medical School attached to the regions flagship institute, Ninewells Hospital in Dundee.  It also includes over 60 GP surgeries and a variety of health centres staffed by thousands of employees of the health region.  NHS Tayside audiology services diagnose, manage and treat ear related disorders such as hearing loss, tinnitus and vestibular problems with the latest NHS hearing aids, implantable devices and innovative treatments.

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UKAS is pleased to announce the appointment of Juliette Love as Technical Director and member of the UKAS Executive team.

Juliette brings more than 20 years of scientific, technical and accreditation experience to the role. She began her career as an analytical scientist at Pfizer before moving into senior positions at Campden BRI, where she led compliance, regulatory and analytical teams.

Since joining UKAS in 2013, Juliette has held several leadership roles, including Assessment Manager, Senior Assessment Manager and, most recently, Head of Agri-Food, Life Sciences and Asbestos (AFLA). In these positions she has successfully led diverse teams, delivering reliable and robust assessments across a wide range of accreditation sectors.

Her career at UKAS has been marked by significant contributions to technical policy development, digitalisation initiatives, complaints handling and stakeholder engagement. With extensive knowledge of ISO standards and practical experience across testing, inspection and certification, Juliette is exceptionally well-placed to ensure UKAS continues to uphold the highest standards of technical integrity, compliance and service improvement.

Lynsey Poyner, Operations Director at UKAS, commented:
“Juliette’s appointment as Technical Director is vital in ensuring UKAS maintains its technical integrity, compliance and commitment to continuous improvement. Her wealth of experience and collaborative approach will be invaluable as we strengthen our role in delivering trusted accreditation services.”

Speaking about her appointment, Juliette said:
“I am honoured to take on the role of Technical Director at UKAS. Over the past decade, I have had the privilege of working alongside colleagues and stakeholders dedicated to quality and integrity. Looking ahead, my focus will be on strengthening our technical leadership, driving innovation through digitalisation and ensuring UKAS continues to deliver services that support both our customers and the wider community.”

With Juliette’s appointment as Technical Director, we have an exciting opportunity for someone to join the UKAS team as Head of Agri-Food, Life Sciences and Asbestos. To learn more about the role and apply, please visit our LinkedIn page.

 

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On 3 September 2025, the UK government published its Trusted Third‑Party AI Assurance Roadmap, setting out a clear vision for growing a world-leading AI assurance sector that underpins safe, responsible innovation. The Roadmap commits to professionalising the field, strengthening skills frameworks, improving information sharing, and launching an AI Assurance Innovation Fund—all with the goal of fostering independent, high-quality assurance services that boost public and industry confidence in AI systems.

Aligned with this national strategy, UKAS is progressing its global project to develop accreditation for ISO/IEC 42001 AI Management System certification under ISO/IEC 17021-1. This work supports the government’s aim to establish a trusted third-party assurance market by offering a robust accreditation framework that enhances quality, consistency, and credibility in AI certification.

As Matt Gantley, Chief Executive Officer at UKAS, puts it:

“This project is about laying the foundations for trust in AI. By bringing the right people together, and working closely with international and national partners, we are building an accreditation approach that is robust, practical and responsive to rapid technological change. We welcome the launch of the UK government Roadmap and the vision for safe and responsible innovation in the AI-sector.”

Why this matters

ISO/IEC 42001 is the first international standard designed to help organisations innovate rapidly with AI while protecting society from risks. It offers a structured, trustworthy path to harnessing AI’s benefits responsibly. ISO/IEC 17021-1 accreditation, delivered through UKAS, provides the assurance that certification bodies operate to high international standards.

This both safeguards public interest and aligns directly with government policy objectives of driving growth in a £1 billion UK AI assurance market toward future multi‑billion-pound potential.

A measured, thorough approach

The rapid evolution of AI systems presents significant challenges in building a credible assurance framework. In response, UKAS has:

• Formed a Technical Advisory Committee to define what good looks like in AI management system certification.
• Secured top-level technical expertise and engaged specialists under contract.
• Partnered with organisations like the Artificial Intelligence Quality Infrastructure (AIQI) to stay abreast of best practice.
• Aligned our efforts with the government’s Roadmap by contributing to professionalisation, skills development, and building trust in assurance—without compromising rigour or pace.

Global progress and momentum

The project continues to attract strong international momentum. UKAS is currently conducting witnessed assessments in the UK, USA, China, and India. Many multinational organisations have also expressed interest — underscoring the global relevance of reliable AI accreditation.

The first tranche of seven certification bodies nearing completion includes:

• Alcumus ISOQAR Limited
• BSI Assurance UK Ltd
• Intertek Certification Ltd
• LRQA Limited
• NQA Certification
• Schellman Compliance LLC
• TUV UK Limited

A second tranche is already under way, with 12 additional organisations—many with global footprints—actively progressing their applications.

The road ahead for ISO/IEC 42001 accreditation

Applications remain open until 30 September 2025. Certification bodies selected in this phase will work closely with the UKAS project team to shape how accreditation under ISO/IEC 17021-1 is applied to AI management systems certification.

UKAS also invites suitably qualified technical experts to contribute to the evolution of accredited AI assurance—helping to drive both national policy goals and global best practice.

• Certification bodies interested in joining should contact developmentenquiries@ukas.com.
• Technical experts interested in contributing should contact technicalresources@ukas.com.

Aligning with national AI assurance ambitions

By embedding ISO/IEC 42001 certification within a robust ISO/IEC 17021-1 accreditation framework, UKAS plays a vital role in implementing the UK government’s Trusted Third-Party AI Assurance Roadmap. This ensures that innovation is underpinned by professionalism, transparency and ethical practice—helping realise both the promise and the responsibility of AI.

 

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From 1 September 2025, the European co-operation for Accreditation (EA) will launch the EA MLA Mark. This new, optional mark is designed to sit alongside existing accreditation symbols, providing an additional way for conformity assessment bodies (CABs) to demonstrate international recognition of their work.

The EA Multilateral Agreement (MLA) plays an important role in building trust and confidence across Europe and beyond. By ensuring that certificates and reports issued by UKAS-accredited organisations are recognised as equivalent to those accredited in other countries, the MLA helps to reduce barriers to trade, cut duplication of assessments, and make it easier for businesses to access international markets. For customers, it means greater confidence that accredited services are reliable and comparable, wherever they are delivered.

The introduction of the EA MLA Mark gives accredited organisations the opportunity to highlight this recognition more visibly. UKAS has published a Technical Bulletin to explain how the mark can be used, as the conditions vary depending on where CABs are based.

You can also find out more about the wider benefits of the EA MLA on the EA website.

 

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UKAS is pleased to announce an important expansion of its recognition by the Government of Canada (Global Affairs Canada) under the UK-Canada Trade Continuity Agreement (TCA). Building on the initial announcement regarding Hazardous Locations (HazLoc) recognition made a year ago, UKAS is now also formally recognised to accredit UK Conformity Assessment Bodies (CABs) for assessing electrical and electronic equipment—including installations, appliances, and related components—against Canadian technical regulations.

This development follows continued collaboration between UKAS and the Standards Council of Canada (SCC), reinforcing the mutual commitment to facilitating trade and regulatory alignment between the UK and Canada.

As a result, UK CABs can now apply for UKAS accreditation to assess electrical and electronic equipment for compliance with Canadian requirements. This means UK manufacturers will no longer need to have these assessments carried out in Canada, streamlining market access and reducing time to market.

CABs interested in pursuing this opportunity are encouraged to contact their UKAS Assessment Manager as early as possible.

Rob Bettinson, UKAS International Director, commented:

“This is another significant milestone in the implementation of the UK-Canada TCA’s protocol on conformity assessment. It provides a more direct and efficient route for UK manufacturers of electrical and electronic equipment to access the Canadian market.”

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The following bodies are registered with the pilot assessment programme to become accredited to certify against the the UK Digital Identity and Attributes Trust Framework.

Customer name Email BSI  Digitalid.Assurance@bsigroup.com Kantara application@kantarainitiative.co.uk

Assessment of these applications is progressing, and an announcement will be made at a later date regarding those bodies that have been accredited.

Information on the current and former versions of the trust framework and the supplementary codes can be accessed through the following links:

• https://www.gov.uk/government/collections/uk-digital-identity-and-attributes-trust-framework
• https://www.gov.uk/government/collections/uk-digital-identity-and-attributes-supplementary-codes

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UKAS has developed a new Paediatric Audiology Progression Pathway to support services seeking accreditation under the Improving Quality in Physiological Services (IQIPS) scheme.

Accreditation plays a vital role in assuring the quality, safety, and reliability of physiological science services across the NHS. The NHS 2025–26 Contract (Section 41.5) recommends that all paediatric audiology services engage with accreditation.

However, many services face significant barriers, including limited quality assurance infrastructure, resource and staffing constraints and a lack of familiarity with the accreditation process. To help address these challenges, UKAS has introduced a structured, supportive pathway that guides services step-by-step towards full accreditation to the IQIPS:2023 Standard.

The progression pathway provides clear milestones and dedicated support at key stages:

• Initial Engagement: Submit an application and gain access to e-learning and advice.
• Progress Point 1: Complete a readiness gap analysis and remote review with UKAS.
• Progress Point 2: Submit evidence for in depth review, supported by clinical record review and receive feedback on progress
• Progress Point 3: Undergo a pre-assessment visit to evaluate clinical practice and quality systems.
• Progress Point 4: Complete the initial UKAS assessment and, if successful, enter the four-year accreditation cycle.

This flexible, staged approach is designed to build confidence, address gaps, and ensure services are fully prepared before progressing to assessment.

For full details of the pathway and how to get started, please download the Paediatric Audiology Progression Pathway Information Sheet here.

 

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Read UKAS’s latest blog from Michelle Tindale, Head of Commercial Training, on the value of face-to-face learning during the summer skills-reset.

 

As summer brings a slight pause to the hectic pace of the year, many professionals find themselves with a rare opportunity: the headspace to invest in their own development. At the UKAS Academy, we believe the summer months offer the perfect chance to refresh skills and increase focus on career and personal development – an opportunity to gain relevant knowledge, sharpen your decision-making and step more confidently into leadership roles.

We’re proud to offer an extensive portfolio of online and eLearning options that provide flexible and accessible learning throughout the year. But this summer, we also want to spotlight something that can’t be downloaded: the unique experience of learning face-to-face.

Why face-to-face training still matters

In a world where virtual training is increasingly common, the value of physical presence has never been clearer. Attending a UKAS Academy face-to-face course means stepping into a learning environment that encourages deep engagement, peer discussion, real-time feedback, and focused thinking away from day-to-day distractions.

Being in the room allows you to read body language, pick up on unspoken cues, join spontaneous coffee-break conversations, and build connections that extend beyond the classroom. You get to ask questions the moment they arise, clarify grey areas, and learn from the lived experiences of others in the room. It’s not about convenience – it’s about connection, immersion, and practical insight.

What makes UKAS training different

The UKAS Academy draw on our unique position which gives our training a depth of purpose and accountability you won’t find elsewhere. We see what good (and not-so-good) looks like across industries, and we feed that insight directly into our courses. When you train with us, you’re not just preparing to meet a standard – you’re learning from the very organisation that helps organisations meet the requirements of international standards across all sectors.

Spotlight on summer courses

Two of our most valuable face-to-face training opportunities are coming up in early August – and we’d love to see you there.

Laboratory management (ISO/IEC 17025)

We have two upcoming face-to-face deliveries of this essential three-day course for anyone managing or aspiring to manage a laboratory to ISO/IEC 17025.

5–7 August 2025 | Ashorne Hill, Leamington Spa
Led by Trevor Thompson, who brings over 40 years of technical expertise in laboratories, measurement uncertainty, and accreditation. Trevor is known for his clear, engaging approach and ability to make complex standards understandable and practical.

16–18 September 2025 | Manchester
Delivered by Jeff Ruddle, an experienced leader and trainer with deep insight into accreditation processes and laboratory management. Jeff’s approachable style and wealth of experience help delegates apply what they learn with confidence.

More about the course

 

Exceptional training in exceptional venues

Whether you’re joining us in Staines, our dedicated head office; the peaceful and professional surroundings of Ashorne Hill (Leamington Spa); Denham Grove in Uxbridge; or our newest venue in Manchester, every face-to-face training location is selected to maximise learning and comfort. Our recent expansion into Manchester strengthens our national reach and accessibility, making it easier than ever to learn in person.

This summer presents a rare and valuable moment; a natural pause in the busy year to step back, reflect and invest in your personal and professional growth. It’s the ideal time to set new goals, deepen your expertise and build clarity, confidence and capability that lasts. Get in touch with us today to discuss your objectives and discover the right course to help you seize this opportunity.

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By Claire Widd, Head of Marketing and Communications

Whether you’re navigating compliance, pursuing accreditation, or tracking shifts in standards and regulation, having timely, reliable updates is essential. That’s why UKAS is now delivering its UPDATE newsletter every month – helping you stay connected, responsive, and ready for what’s next.

Since its first issue in 1997, UPDATE has been our way of keeping you informed – first as a printed quarterly, and later as a digital edition. Now, as we mark 30 years as the UK’s national accreditation body, we’re evolving UPDATE to meet the pace and complexity of today’s environment.

Why we’re changing and what it means for you

The pace of change across accreditation, digital transformation, and international standards is accelerating – and with it, the demands on your organisation. Staying informed isn’t just helpful anymore – it’s essential.

That’s why UPDATE is moving from a quarterly to a monthly format. This isn’t just about frequency – it’s a commitment to provide more timely, relevant and actionable updates to support your work and decision-making.

Communication as a strategic priority

In my role as Head of Marketing and Communications, my priority is ensuring that every message we share is purposeful, accessible, and valuable. Whether you’re a long-standing accredited body, an SME exploring accreditation, or a prospective customer, you need to receive updates in a timely manner without having to wait three months for news that matters.

With monthly UPDATE emails, you’ll get faster insights into:

• Technical developments, such as our AI guidance for conformity assessment
• Training and events, including our expanding UKAS Academy course offerings, and webinars
• International developments – including cooperation, new agreements, and global assurance updates

What you can expect from each monthly UPDATE

Each edition is designed to be concise, practical, and worth your time. You can expect:

1. A round-up of key news and publications
2. Dates and details for upcoming UKAS training, events and webinars
3. Announcements of new or expanded accreditation programmes
4. Insights into policy, technical guidance, and international engagement

You’ll spend less time searching for the latest developments – and more time putting them to work in your organisation.

Sign up and stay in the loop

If you haven’t already, subscribe to monthly UPDATE emails to ensure you don’t miss vital announcements from the UK’s national accreditation body. Join thousands of other accredited organisations, regulators, industry professionals, and stakeholders who rely on our communications to stay ahead.

As we mark UKAS’s 30th year, I am personally committed to ensuring our communications are timely, transparent and trusted. Monthly UPDATE is a big step in that direction, and I look forward to continuing the conversation with you.

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The United Kingdom Accreditation Service (UKAS) and National Association of Testing Authorities, Australia (NATA), have signed a new Memorandum of Understanding (MoU) to deepen collaboration and support trade and regulatory alignment between the United Kingdom and Australia. 

The agreement reflects the long-standing partnership between UKAS and NATA as national accreditation bodies and reinforces their shared commitment to international standards, mutual recognition, and excellence in conformity assessment activities. 

Under the MoU, UKAS and NATA will: 

• Exchange knowledge and insights on international accreditation programs and policy developments; 

• Share experiences and support each other in continuous improvement of assessment programs; 

• Enhance communication to foster greater understanding of each country’s accreditation systems; 

• Facilitate regulatory cooperation, where requested by government, to reduce barriers to trade and improve market access; 

• Promote the role of accreditation in strengthening trust in products and services in both domestic and export markets. 

UKAS Chief Executive Matt Gantley added: 

“This agreement reinforces the longstanding cooperation between our two organisations – an important milestone as we welcome in our fourth decade and look ahead to the vital role accreditation will continue to play in supporting quality, innovation and trust in a changing world. By working together, we can better support our respective governments, industries and communities, especially as we navigate evolving trade frameworks and emerging technologies.” 

NATA CEO Jennifer Evans said: 

“Accreditation helps provide industries, regulators and consumers confidence that conformity assessment is being done competently. This MoU with UKAS reflects our shared values and strengthens our capacity to support cross-border confidence in testing, inspection and certification services.” 

The MoU is effective from June 2025 and will remain in place for an initial four-year term, with the option for renewal. It aligns with both organisations’ participation in global accreditation networks, including the International Laboratory Accreditation  

Cooperation (ILAC) and the International Accreditation Forum (IAF), which are transitioning into the new Global Accreditation Cooperation Incorporated framework. 

 

About UKAS 

UKAS is the United Kingdom’s national accreditation body, appointed by government to assess and accredit organisations that provide conformity assessment services. UKAS works across a wide range of industries to support quality, trust and compliance. 

About NATA 

NATA is Australia’s national accreditation body, recognised by the Commonwealth Government to assess the competence of testing, calibration, inspection and related services. Through accreditation, NATA helps ensure that services meet rigorous standards and that data can be trusted – both in Australia and internationally. 

 

For media inquiries, please contact: 

Claire Widd 

Head of Marketing and Communications  

UKAS 

E: claire.widd@ukas.com  

M: +44 7471 576 650 

 

Brendon Moo 

Head of Strategic Engagement and Communications 

NATA 

E: brendon.moo@nata.com.au 

M: +61 411 103 575 

 

 

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London Climate Action Week (LCAW) has firmly established itself as a crucial fixture in the global climate calendar, but the 2025 gathering felt particularly pivotal. Taking place against a backdrop of complex geopolitical headwinds and economic pressures, LCAW 2025 moved beyond abstract ambition to the practicalities of delivery. Its importance was amplified this year, providing a vital platform to maintain momentum, foster radical collaboration, and demonstrate that climate action is inseparable from long-term economic security and stability. The key outcome was a resounding call for tangible, verifiable progress, with a focus firmly on bridging the gap between pledges and credible implementation.

It was within this charged atmosphere that UKAS and the British Standards Institution (BSI) convened a packed room of influential leaders at the historic Guildhall to address this very challenge: how to scale credible climate action. The event, “The role of robust standards and credible assurance in scaling climate action,” brought together stakeholders from government, business, finance, and civil society. A clear consensus emerged: to deliver on our collective net zero, and broader sustainability goals, ambition must be underpinned by a system of trust and integrity.

The conversation highlighted the Quality Infrastructure – the internationally-recognised system of standards, measurement, and accredited conformity assessment – as a powerful market mechanism ready to meet this challenge. When strategically mobilised, this system provides the confidence that is critical for advancing global climate efforts at scale.

The discussion was brought to life by a distinguished panel of speakers. Dame Polly Courtice of BSI and the Cambridge Institute for Sustainability Leadership opened with a powerful call for unity to overcome the fragmentation of climate efforts. Lord Jamie Lindsay, Chairman of UKAS, articulated the vital role of accreditation as the cornerstone of credibility, providing confidence in everything from corporate sustainability claims to the effectiveness of decarbonisation technologies. Simon Weaver, Global Head of ESG Advisory at KPMG, provided the crucial business perspective on the growing demand for accountability, while Anna Turrell of the Aldersgate Group offered sharp insights into the challenges facing UK businesses and the need to link business action with effective policy, coherent and agile standards and aligned assurance frameworks.

For UKAS, the event marked a significant moment, reinforcing our role not simply as a technical body, but as a fundamental partner in the UK’s net zero transition. The success of the event underscored the growing recognition that accredited assurance is a strategic enabler for climate policy, innovation, and investment. It provides the confidence needed for new technologies like green hydrogen to succeed, for voluntary carbon markets to scale up and function with integrity, and for global supply chains to operate on a trusted, interoperable basis.

The key outcome of the event was the official launch of the new Net Zero Quality Infrastructure Hub. This digital platform, part of the wider UKQI Platform, serves as a central point of engagement for all stakeholders to collaborate with UKAS and its QI partners on climate challenges.

The conversation at the Guildhall does not end here. It is the start of a renewed, collaborative effort. We invite all stakeholders to explore the new Hub and join us in deploying the indispensable tools of the Quality Infrastructure more effectively, to build upon the inspirational climate work already underway and accelerate our journey to a sustainable, net-zero future.

Explore the Net Zero QI Hub and join the collaboration here.

 

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On Monday 30 June, exactly 30 years since its official incorporation, the United Kingdom Accreditation Service (UKAS) celebrated its 30th anniversary with a customer reception in London, marking three decades of enabling trust and confidence across the UK economy.

Hosted by UKAS Chairman Lord Lindsay, the event welcomed longstanding customers and new partners alike to reflect on how accreditation has supported quality, safety and innovation in sectors ranging from healthcare and forensics to construction, sustainability and digital technologies.

In his opening remarks, Lord Lindsay charted the evolution of UKAS from its founding in 1995 (formed through the merger of NAMAS and NACCB) to its current position as the UK’s national accreditation body, with over 3,000 accreditations granted across the public and private sectors:

“Since 1995, UKAS has grown into an organisation of 350 people, serving the UK economy and public life through impartial, trusted accreditation,” Lord Lindsay said. “We are not just a technical authority; we are a proactive, customer-focused and forward-looking partner to industry and regulators.”

In his speech Lord Lindsay reflected on critical developments within UKAS over the past three decades, including the introduction of accreditation for medical laboratories and forensic science providers, the UK’s participation in global mutual recognition agreements and UKAS’s rapid response during the COVID-19 pandemic to scale testing capacity in partnership with government.

Lord Lindsay also recognised the role of customers in shaping the organisation’s evolution. “Listening to our customers, anticipating their future needs and ensuring we continue to deliver a quality service – this is what defines the UKAS of today and tomorrow.”

The reception featured a keynote address by Hanane Taidi, Director General of the TIC Council, who spoke on the global significance of accreditation and the importance of collaboration across the international quality infrastructure:

“UKAS is not just participating, you are trailblazing. You’ve helped define what credible accreditation looks like on the global stage — quietly, rigorously, and with exceptional credibility. In a world where speed can outpace scrutiny, UKAS stands as a framework for trust, enabling innovation without compromising integrity.”

UKAS Chief Executive Matt Gantley reflected on the milestones that have defined UKAS’s role and looked to the future of this role in enabling trust, quality and innovation across the UK economy:

“Imagine a world where conformity assessment is no longer solely a periodic human exchange or limited to paper trails and periodic checks. Where conformity assessment is embedded into the digital fabric of global trade and businesses and consumers can instantly verify claims, credentials and performance with a single click. And imagine that this is underpinned not just by clever technology but underpinned by the same internationally recognised standards and values that have guided us for decades: trust, impartiality, technical excellence and service to the public good.” he said. “This is not a future vision is a path we have already started to pursue. Our role is to guide the direction of conformity assessment with care, with rigour and with confidence.”

The anniversary provided a platform to highlight several recent milestones that demonstrate the breadth and societal value of accreditation. NHS Greater Glasgow and Clyde Biorepository became the first biobank in the UK to be accredited to ISO 20387, setting a benchmark for quality and consistency in the storage of biological samples used in research and diagnostics.

Another important development was the accreditation of The Survivor’s Trust, which became the first inspection body to meet ISO/IEC 17020 for services supporting survivors of rape and sexual abuse. This milestone underscores the role of accreditation in upholding quality and sensitivity in areas of public service that require the highest levels of trust and integrity.

UKAS has also continued to expand its work in climate assurance and artificial intelligence governance, helping organisations demonstrate credible environmental performance and supporting ethical innovation in emerging technologies. These forward-looking developments reinforce the relevance of accreditation in addressing some of today’s most pressing societal and policy challenges.

In a year that also saw UKAS increase access to training through its Academy and launch innovations like digital accreditation certificates, the organisation has focused not only on celebrating its past, but on laying the groundwork for the future. The Development Team currently fields up to 20 enquiries each week about new types of accreditations, reflecting the growing interest in assurance across diverse and emerging sectors. At present, over 30 new accreditation projects are actively underway, with a further 35 in the early stages of scoping. This dynamic pipeline demonstrates both the adaptability of the accreditation framework and UKAS’s commitment to supporting the evolving needs of its customers and the wider economy.

Matt Gantley commented: “Accreditation is not just a mark of quality – it is a mechanism for resilience and trust, giving us the confidence to innovate. As we look ahead, UKAS will continue investing in digital transformation, listening to customers, and supporting industry and regulators in meeting emerging challenges with confidence.”

As UKAS turns the page on its 30th anniversary, it does so with renewed purpose – continuing its mission to be a trusted enabler of quality, innovation and public trust in a world that never stands still. The customer reception marking this milestone was not only a moment of reflection, but also an opportunity to engage directly with those who benefit from accreditation every day. It reaffirmed the organisation’s enduring role in helping the UK meet the challenges of the future with confidence, grounded in collaboration, technical rigour and a commitment to continuous improvement.

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UKAS is pleased to announce the publication of its first Technical Bulletin on the Use of Artificial Intelligence (AI) Technologies in Accredited Conformity Assessment. This bulletin provides initial guidance for UKAS-accredited and applicant conformity assessment bodies (CABs) adopting AI tools and technologies within their activities. 

As AI continues to transform the landscape of conformity assessment, this bulletin represents an important first step in helping CABs navigate the opportunities and risks presented by emerging technologies. The aim is not to introduce new accreditation requirements, but to contextualise existing standards for accreditation in light of AI adoption, helping organisations maintain competence, impartiality and technical integrity in their operations. 

Purpose and scope 

The Technical Bulletin outlines a set of guiding principles for the responsible, ethical, and transparent development and use of AI systems. Key themes include: 

• Accountability and governance 

• Bias and fairness 

• Safety, security, and robustness 

• Transparency and explainability 

• Contestability and redress 

The document also clarifies UKAS’s expectations regarding communication, competence, risk management, and oversight when AI is deployed in conformity assessment processes. 

Future direction and feedback 

This bulletin is intended to serve as a foundation for ongoing dialogue with stakeholders. Feedback gathered through its implementation will help shape more detailed guidance and potentially formal requirements in future, both nationally and internationally. UKAS is actively engaged in discussions through the AIQI Consortium, in partnership with the TIC Council, European co-operation for Accreditation (EA), the International Accreditation Forum (IAF), and the International Laboratory Accreditation Cooperation (ILAC) to ensure consistent and aligned approaches to AI in accreditation and conformity assessment. 

CEO statement 

Matt Gantley, Chief Executive of UKAS, commented: 

“As we mark 30 years of UKAS, this Technical Bulletin demonstrates our continued commitment to supporting innovation while safeguarding the integrity of accreditation. AI has the potential to significantly enhance conformity assessment, but it also brings new challenges that must be addressed with care. This guidance provides a principled and practical starting point for CABs adopting AI, ensuring that trust, competence and impartiality remain central as technologies evolve. We look forward to working with our stakeholders in EA, IAF and ILAC and our partnership with the TIC Council through the AIQI Consortium, to further evolve this guidance.”  

Dr Jacqui Taylor, Chair of UKAS Technical Advisory Committee, commented: 

“As the independent Chair of the UKAS Technical Advisory Committee (TAC) it is important to ground the introduction of AI into conformity assessment sector with best practice guidance. Principle based responsible AI is the appropriate foundation for the guidance in this Technical Bulletin. It is the first AI guidance UKAS has produced for Conformity Assessment Bodies (CAB), and it fully recognises that there is both opportunity and challenge for AI innovation in the TIC sector. The UKAS AI TAC is ready to support the development of this initial UKAS guidance as the adoption and deployment of AI technology matures across the sector.” 

Acknowledgements 

UKAS would like to express its sincere thanks to the AIQI Consortium and members of the UKAS Technical Advisory Committee for their expertise and support in the development of this document. 

Access the bulletin 

The Technical Bulletin can be accessed here. 

For any queries or to provide feedback, please contact your UKAS Assessment Manager or email: info@ukas.com 

 

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Michelle Tindale, Head of Commercial Training introduces the UKAS Academy’s latest venue.

Responding to learner feedback

At the UKAS Academy, we know that effective learning environments help people grow in competence and confidence; two things the system depends on. That’s why we’ve listened carefully to our learners, who told us they wanted more face-to-face opportunities outside the South East. In response, I’m delighted to share that we’re expanding our regional training offer with a new venue in Manchester.

Manchester: the clear choice

Earlier this year, we ran a LinkedIn poll to help guide our decision-making as we explored options for a new regional training venue. The response was exceptional, with a high level of engagement and interaction from our followers. We offered a shortlist of possible locations, but Manchester stood out as the overwhelmingly popular choice. It became clear, by a significant margin, that this was the destination that would best meet the needs and preferences of our learners. And now, after careful evaluation, we’ve secured a new partnership with the Marriott Manchester Piccadilly, where we’ll be delivering a regular programme of in-person training from summer 2025 onwards.

A growing network of venues

This marks an exciting step forward in the evolution of the UKAS Academy. Alongside our established venues in Staines, Denham Grove (Uxbridge) and Ashorne Hill (Leamington Spa), the new Manchester location enables us to serve a broader range of professionals who want the benefit of face-to-face learning without the travel.

The value of face-to-face learning

Face-to-face learning remains a critical part of our training offer. While digital delivery offers flexibility and convenience, in-person courses provide space for different types of discussions, peer-to-peer engagement, shared experiences, and real-time insights that enhance understanding and retention.

Learners benefit not only from our expert trainers but from their peers, exchanging perspectives and building professional confidence in a collaborative environment. For many, the act of stepping away from their usual setting (whether home or office) into a dedicated venue can be a welcome break. It often enhances concentration, fosters deeper reflection, and provides the mental space needed to fully absorb new ideas and engage meaningfully with others.

Training to suit all learning needs

This approach complements our wide-ranging portfolio of delivery options, which includes:

• On-site training at customer premises, tailored to organisational needs;
• Live virtual courses, offering the same interactive experience as in-person sessions but with added flexibility;
• eLearning modules, designed for learners who prefer to progress at their own pace and on their own schedule.

Whether you’re looking to build foundational knowledge, develop deeper expertise, or stay up to date with the latest changes to standards and requirements, the UKAS Academy has a solution to suit. Our growing programme spans introductory courses, advanced workshops, and focused updates across accreditation, conformity assessment, auditing, management systems, and more. With formats to suit all learning preferences, practical needs and budgets, we’re here to help every delegate build capability with confidence. By continuing to invest in our face-to-face provision, we ensure that professionals have access to the right mode of learning to suit their needs, learning styles and working environments.

Expanding with purpose

The decision to add Manchester to our network of venues is more than just a new postcode—it’s a tangible example of how we continue to evolve in response to our learners’ needs. By broadening our physical footprint and refining how we deliver value, we are extending both our geographical reach and our commitment to delivering high-quality, accessible education. This expansion reflects our mission to support professionals in every part of the UK to engage with training that meets them where they are—whether geographically, professionally or personally. By creating greater accessibility, we’re empowering more individuals to build their capability with confidence, wherever they are.

Committed to your success

At UKAS, we don’t just provide training—we equip people to uphold standards with clarity, judgement and rigour. Every learner’s competence reflects not only on their organisation, but on the integrity of the wider system. That’s a responsibility we take seriously and a purpose we’re proud to deliver on.

We’ll be releasing course dates and further details for the Manchester venue in the coming weeks. So whether you’re based in the North West, or simply prefer your training with a side of Mancunian hospitality, I look forward to welcoming you soon.

Because where UKAS accredits, the UKAS Academy equips. And when you succeed, the system works.

 

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